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On Packing Day

  • Be at home and available for the entire day on the scheduled packing day.  Packing times vary depending on what is required for your move, and you need to be available to provide any special instructions or inform the packers of delicate or high value items that may need special attention.

  • If you are moving your refrigerator, have it emptied and defrosted.

  • Please pack high value items such as money, jewelry, and coin collections yourself.  AAA Heritage Moving cannot accept responsibility for these items and are not included among items to be packed.

  • Packers will not pack any perishable items such as food, plants, flammables or corrosive liquids.  Should you decide to move these items, please make alternate arrangements for their move.

On Loading Day:

  • Check off the coded inventory tags on the inventory sheet provided to you by the packers, movers or drivers to ensure all the items being moved have been packed on the truck.

  • Take one last look around the house, attic, garage and front and back yards to make sure nothing was missed during the packing or loading process.

  • Make sure you provide your move coordinator or sales consultant with a number to reach you en-route and at your move destination in case the driver has any questions.

On Delivery Day:

  • Check your items as they are unloaded on your inventory sheet.  Boxes that contain high value items should be unpacked first and checked for concealed damage.

  • If we are responsible for unpacking, please make sure you are available to instruct the packers where to place your items.

  • After you are settled, please make sure to complete and return your move survey.  We value your feedback!

Fully insured and licensed by the Michigan Public Service Commission

Contact Us

Please contact us at (800)499-7001 or click here to use our contact form
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